This Privacy Policy explains how Superpose, LLC, doing business as DropTile, collects, uses, and protects information when you visit droptile.com, request creator-preview access, or use a DropTile preview experience.
Information We Collect
We may collect information you choose to provide, including your name, creator handle, email address, platform, video style, messages, and other details submitted through email or preview access forms.
If you use a DropTile preview, we may collect basic usage information such as device type, app or browser version, approximate region, puzzle activity, timestamps, diagnostics, and feedback you send us.
How We Use Information
We use information to respond to requests, operate the creator preview, improve DropTile, troubleshoot issues, prevent abuse, communicate about access or product updates, and comply with legal obligations.
Content and Creator Materials
If you provide videos, images, profile details, or related materials for a DropTile preview, we use them to create, test, display, and improve the puzzle experience. Do not submit content unless you have the rights and permissions needed to use it with DropTile.
Sharing
We do not sell personal information. We may share information with service providers that help us host, maintain, analyze, secure, or communicate about DropTile. We may also disclose information if required by law, to protect rights and safety, or as part of a business transaction.
Retention
We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required for legal, security, backup, or dispute-resolution reasons.
Data Removal
To request removal of your personal information or creator-preview content from DropTile, email hello@droptile.com with the subject line "DropTile data removal request."
Include the email address, creator handle, platform username, or other identifier connected to your DropTile activity. We may ask for additional information to verify the request before deleting or de-identifying data.
Some information may remain in backups, security logs, transaction records, or legal records for a limited period where retention is necessary or required.
Your Choices
You may ask us to update, access, or delete information associated with you by contacting us. You may also stop receiving non-essential product emails by replying to the message or contacting us directly.
Children
DropTile is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and remove it.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No internet service can be guaranteed to be completely secure.
Changes
We may update this Privacy Policy as DropTile evolves. If changes are material, we will update the date above and may provide additional notice where appropriate.
Contact
For privacy questions or requests, contact hello@droptile.com.